Company

Philosophies

Philosophies that shape our company:

Focus, Focus, Focus

Rather than become an “all things to all people” company, Hosted Solutions believes in carving out a niche in a particular market segment. Our market segment within the internet space is Managed Web Hosting. Hosting can be further broken down into three categories:

  • Colocation: Secure your owned equipment in our State of the Art Data Center.
  • Dedicated and Managed Servers: Rest easy and save on capital expenditures with a server provided by Hosted Solutions for a low monthly cost.
  • Managed Services-Whether it is Enterprise Storage or Backup, Managed Security, Disaster Recovery, or Load Balancing of Web Servers, Hosted Solutions has the expertise and flexibility to manage your web presence.

Build from the ground up

Our company was started with over 60% of the seed money coming right from the ownership and management teams pockets, and a lot of heart. You could say we have some “skin in the game.” The company has reinvested all of it's profits back into building the data center and will continue to build out additional data centers via internal cash growth. This assures Hosted Solutions customers, owners, employees and other stakeholders that the company's financial stability is solid as a rock.

Long-term vision

Since we don't have any Venture Capital money in our company, and are private, our management team can focus on running the company with a long-term vision, and don't have to answer to any outside third parties.

Know thy customer

While Hosted Solutions has grown past the startup/small business phase, the company still treats its customers with the strong service ethic that any size businesses should come to expect from its provider. Customers here are known by name and add valuable insight that helps shape the company's future.

Think Small

Small businesses, by their very nature, are very flexible and service oriented. As Hosted Solutions continues to grow, we pledge to our customers that we will continue to add resources to our infrastructure to protect our corporate culture from becoming beauracratic and lacking in focus.

One customer's voice can make a difference

If a customer legitimately has a complaint, concern, or insight into how we can efficiently make their lives easier or make our company a better place, we will strive to listen and be responsive to their needs. Not only do we benefit, but the customer benefits as well.

Create an environment that embraces change

Most business that remain successful do so by embracing new and often unconventional ideas. These ideas can lead to raising productivity, satisfying customers and introducing positive, new ways of doing business. All of this leads to increasing the value of the company. However, when changing policies and strategies we strive to stay within our core competencies and not alienate our customer base.

Service has no substitute

The cornerstone of our growth is providing phenomenal customer service. The company attributes a majority of our growth of over 100% in 2005 to customers who refer other customers to our facility. The fuel of word of mouth is a happy customer. We've even provided a forum for current and future customers to openly offer constructive criticism so that Hosted Solutions can be a better provider to its constituents.

Keep your overhead low

While we never sacrifice quality, we do seek to keep expenses to a minimum. You will not find marble floors or layers upon layers of management that command six-figure salaries at Hosted Solutions. This ensures our customers that our prices will continue to be among the best value in the hosting industry.

Look for heart, not credentials

At Hosted Solutions, we don't look for MBAs, CCNEs, MCSEs or any other assortment of acronyms. Instead, the company looks for dedication and accountability from extremely competent people. A properly trained employee is difficult to replace. Therefore, the company strives to keep its employees happy so that it's employees can strive to provide the best service possible and add tremendous value to the company.

There's no better investment than your company

Hosted Solutions reinvests excess cash flow back into the infrastructure of the company. We strive to make our company better everyday by implementing new policies, adding more infrastructure equipment, making our facility more secure, training personnel, etc. — and we do this without borrowing money. Creating value without compromising financial stability has been the cornerstone of Hosted Solutions.