Websphere Server Management

WebSphere is one of the most complex elements in your IT environment, so closely tied to your database, applications and OS…one mistake in WebSphere and your application could crash.

Don’t take chances - At Hosted Solutions, we’ve got Application Engineers that live and breathe WebSphere. They’ve seen hundreds of installations and configurations, and have encountered countless unique issues along the way. Bottom line – they understand the intricacies of WebSphere and can maintain your environment 24 x 7. Best part is they sit alongside teams that specialize in Network, Security, DBA, Storage and Virtualization. So you’ve got access to an entire pool of resources that are experts in every layer.

With our WebSphere Server Management service, you’ll have access to application environment planning, administration, and monitoring services. Our Application Engineers provide subject matter expertise for end-to-end support of all aspects of your application environment.

WebSphere Server Management includes:

Middleware Server Installation and Management

Hosted Solutions will provide management of the customer application environments, providing incident response and routine maintenance

Real-Time Incident Support

Hosted Solutions offers an experienced staff of application engineers who are able to help troubleshoot and resolve critical issues while they are occurring.

Primary Technical POC

Each customer of Middleware Server Management Services has an application engineer assigned to them who serves as Primary Engineer for their environment. In this role, the Application Engineer can assist customers with the integration of their environment, drawing on a wide range of knowledge and expertise encompassing the web application environment, and engaging appropriate subject matter experts to help answer complex cross-disciplinary questions.

Routine Application Management

Application process and availability monitoring

Middleware Server patching and maintenance

Application and code deployment

Configuration review

Log file maintenance

Regular environment capacity and growth review

Software Supported

WebSphere Application Server V5

WebSphere Application Server V6