Hi-Touch
Managed Services
HI-TOUCH MANAGED SECURITY SOLUTIONS
Hosted Solutions has developed a full range of Hi-Touch Managed Security offerings that are designed with one purpose in mind: To offer each of our Customers a wide selection of products that will enable them to secure their most critical business assets. Hosted Solutions combines a team of leading technology experts and a wide array of leading-edge products and services to provide you with the tools, techniques, and knowledge you need to assist in protecting your business from outside threats.
Hosted Solutions's Hi-Touch series of traditional and systems security services are among the most comprehensive in the industry. Hi-Touch Managed Firewalls, Gateway-to-Gateway VPNs, custom designed Intrusion Detection Packages, and Vulnerability Security Scans are all designed to prevent unauthorized access to your network and servers by creating barriers to entry. You choose which package is best for your environment, or better yet, consult with our Sales and Engineering staff who possess unparalleled expertise in the security arena, to design a configuration that is customized to meet the exact needs of your business. Regardless of your security needs, look to Hosted Solutions for a solution that will provide you with peace of mind.
- Hi-Touch Managed Firewalls
- Managed Intrusion Detection
- Virtual Private Networks (VPN)
- Vulnerability Security Scan
Hosted Solutions maintains strategic partnerships with the following industry-leading hardware and software vendors, and we offer a full range of security products from each:
- NetScreen
- CheckPoint
Hosted Solutions's security experts are managing, monitoring and maintaining your security configuration around the clock. For the best in Network and System Security, contact us to receive a quote for securing your mission-critical and treasured business assets.
ENTERPRISE STORAGE
Enterprise Storage solutions from Hosted Solutions are designed to meet the storage needs of your business, no matter how small or how large. Hosted Solutions's complete line of Storage Area Networks (SAN) and Network Attached Storage (NAS) products will help you get where you want to go faster than you ever imagined. With Hosted Solutions as your storage solution provider you can focus your energy on the specifics of your business.A Hosted Solutions storage solution will allow you to:
- Attain operational efficiency by maintaining costs as you improve resource utilization.
- Better serve your customers by ensuring that data is available whenever needed, even under adverse conditions.
- Achieve the highest levels of business flexibility by having the kind of IT environment that responds quickly, effectively and efficiently to changes and new opportunities. And you'll be set for the future, as the industry moves toward a completely open business model with limitless possibilities for connectivity, scalability and compatibility.
Hosted Solutions's Network Storage solutions are complete, end-to-end, open source storage solutions with an industry-best bundled suite of SAN management software. The SAN solution is ideally suited for any company or organization that requires high volume and super fast storage capabilities. Consolidate your storage into an efficiently managed and predictable environment via a SAN solution that is easy to use and highly scalable.
The Hosted Solutions NAS is a scalable network-attached disk array solution that eases the growing pains of your company's storage capabilities. Featuring high performance as well as high data availability and uptime, our NAS solutions are flexible enough to grow with your future requirements. Hosted Solutions's NAS solution is ideal for technical computing organizations already using high-end servers, workstations and applications.
LOAD BALANCING
Hosted Solutions provides a full range of Load Balancing options to improve the availability and performance of our Customers' mission-critical Internet servers and applications by intelligently managing their Internet traffic and content. Our products help companies avoid the risk of poor-performing networks that do not meet end user expectations, while enabling network administrators to boost the control and predictability of their infrastructures.We offer award-winning products from F5 Labs as well as load balancing capabilities from our Riverstone switches. Both of these products are backed up and supported by Hosted Solutions's Engineering team, possessing the technical knowledge and experience to keep your configuration humming along and your customers happy.
Our products offer you the ability to deploy solutions that are designed to provide a new level of fault tolerance, prevent system failure, optimize response times to user requests and data flow, and cost-effectively manage your organization's Internet infrastructure. We take care of all the management and support, and you reap the rewards of happy customers who are able to retrieve the information they are seeking from your Web site.
MONITORING AND REPORTING
Hosted Solutions's proprietary DashboardTM Monitoring Web Portal keeps a close watch on your Web site to ensure the highest availability. Engineers are on-site in the Hosted Solutions Network Operations Center (NOC) to respond to alarms, diagnose problems and escalate issues for fast, effective response. Your best protection against costly downtime or poor performance is a comprehensive monitoring service.Hosted Solutions has a dedicated team of engineers whose sole purpose is to evaluate, test and implement monitoring tools into our managed hosting environment. The Dashboard service utilizes an integrated suite of best-of-breed tools to monitor critical elements of your site including:
- Network performance and availability
- Server performance such as CPU, Disk space and memory utilization.
- Critical processes and services on the operating system as well as URL and port monitors
Additionally, Hosted Solutions offers several monitoring services to help you customize your monitoring solution and optimize site performance. The enhanced features include content and transaction monitoring. Hosted Solutions provides comprehensive monitoring and early intervention to help ensure the continuous performance of your e-Business operations and to provide a high quality end-user experience for your customers and users.
Our Monitoring Services include two levels of Monitoring: Dashboard Basic Monitoring and Dashboard Enhanced Monitoring.
Dashboard Basic Monitoring Menu Options The Basic monitoring menu gives you a choice of each of our monitoring capabilities. Select between our two Basic Packages to meet your needs.
BACKUP AND RESTORE
A data Backup and Restore service from Hosted Solutions provides you with one of the critical components in your company's disaster recovery plan. As you can see from the packages listed below, there are many options to consider when selecting the plan that is just right for you. As always, our Sales and Engineering staff will be happy to assist you in determining which package is ideally suited for your mission-critical applications, or if one of these doesn't fit, we will customize one to your exact needs.Media rotation with off site storage
The “per tape” charge refers to the number of tapes that must be transferred offsite each week, which can be approximated by dividing the total amount of capacity being backed up by the approximate capacity of a tape (40GB). The charge is a monthly fee for weekly rotation.
ADMINISTRATIVE SERVICE
Are you a startup with a great business plan but limited resources to get going?Are you a well-established company looking for ways to decrease operational costs?
Are you finding it increasingly more difficult to attract and retain individuals with the technical skill sets to keep your systems and networks up and running?
If any of the above scenarios define your current environment, then you need to take advantage of Hosted Solutions's full range of Systems and Network Administrative services. These services will assist you in not only improving the efficiency of your IT team, but will also allow you to realize tangible financial savings.
As distributed networks grow, the resources of administration teams become stretched and overloaded with the range of duties. Then, you spend the majority of your time fighting fires, and even smaller amounts of time on improving user productivity. Hosted Solutions can offer you a full range of Administrative services that will provide efficient maintenance, support, and administration of your Systems and/or Networks.


