Hi-Touch
Database Administration Premier Service
Today, more than ever, companies must align IT functions with the overall business objectives.This means moving away from the everyday tedium of managing technology infrastructures and redirecting in-house experts to higher-value work. One of the most crucial areas of IT where this transition must occur is database management.
DATABASE DESIGN SERVICES
- Initial database design review with Hosted SQL server expert
ON CALL DBA SUPPORT
- Up to two (2) hours of DBA support is included every month for customer directed DBA activities such as: instance reconfiguration and upgrades, database modification, performance tuning, data transfer and transformation, implementing Business Intelligence tools, refreshing QA databases, testing cluster failover, and testing restore and recovery of database backup files.
DATABASE BACKUPS FOR POINT IN TIME RECOVERY
- Daily or weekly backup of all databases to local disk using SQL Server commands.
- Hourly backup of transaction logs to local disk using SQL Server commands.
- Daily sweep of online backup files to tape backup system (requires server backup package).
- Additional charges may apply to large databases.
DATABASE MONITORING & ADMINISTRATION
- Monitor network connectivity to the database server
- Monitor that SQL Server services are running
- Monitor disk space
- Review SQL Server scheduled jobs for failures
- Review SQL Server and Windows event logs
- Resize database data and transaction log files as required
- Check for database corruption
- Create and update database statistics
- Rebuild or defrag indexes
- Cycle SQL Server error logs
DATABASE BASELINE & PERFORMANCE MANAGEMENT
- Establish baselines by measuring performance under various load conditions.
- Collect Windows and SQL Server counters for analysis and troubleshooting.
- Collect SQL Server traces for analysis of frequent and long running queries.
- Identify areas for potential analysis (e.g. SQL query tuning, index tuning, hardware tuning).
ADDITIONAL DATABASE ADMINISTRATION SERVICES
- Hosted Solutions offers complete SQL Server DBA services on a time and materials basis at $150/hour weekdays 8AM-6PM and at $200/hour after hours and on holidays.


