To maintain a successful business it's vital that you are aware how effectively your servers are operating. Hosted Solutions Hi-Touch Server Monitoring checks connectivity and prevents problems before they come to fruition. Hosted Solutions realizes how critical this infrastructure is to the day- to- day running of the business. If a fault occurs serious business disruption can ensue but with Hosted Solutions Hi-Touch Server Monitoring, we continuously monitor the data center environment and the functionality of the equipment to pick up early signs of an impending issue. At the first sign of an abnormal condition Hosted Solutions' team of experts are proactively notified so that remedial action can take place. Hi-Touch Server Monitoring helps organizations avoid the losses that follow catastrophic failures of computer and communications systems by providing effective early warning, and prompt issue resolution.

SUPPORTED PLATFORMS

• Microsoft Windows 2000/2003
• Red Hat Enterprise Linux
• Debian Gnu Linux
• SUSE Linux Enterprise Server
• CentOS Linux
• Ubuntu Linux
• Solaris
• FreeBSD
• OpenBSD
• Apple Mac OS X

STANDARD SERVER MONITORING SERVICES (free of charge)

• Monitor network connectivity via ICMP
• Monitor one customer-specified network service (e.g., HTTP, DNS, TCP, or UDP port)
• Access to Hosted Solutions’ Dashboard, Trouble Ticketing, and Network Bandwidth logs

PREMIER SERVER MONITORING SERVICES

• Monitor network connectivity via ICMP
• Monitor six customer-specified network services (e.g., HTTP, DNS, TCP, or UDP ports)
• Monitor the following resources: disk/drive usage, memory usage, and CPU load
• Monitor critical systems for hardware alerts and status changes via Dell OpenManage (for Dell servers only)
• Access to Hosted Solutions' Dashboard, Trouble Ticketing, and Network Bandwidth logs