Hosted Solutions has always established itself as one of the most respected providers of support services to business IT solutions across the country. At Hosted Solutions it begins with having a properly architected infrastructure solution customized to support your specific needs. Hosted Solutions' experts specialize in designing, implementing and supporting enterprise infrastructure solutions. Our engineers, consultants, and project managers continually strive to offer each and every client the premier hosting environment, and are engaged from day one of the inquiry process. We blend our expertise of the Dell product set with our knowledge of cutting edge solutions provided by companies like VMware, Oracle, EMC, and Microsoft to deliver mission-critical solutions customized to meet your individual business needs. This assures improved system management, ensures data integrity, and scalability to account for the future growth of your business. Making a correct decision today will ensure your infrastructure is ready to support your business' future growth.

By utilizing a specialized technical staff we are able to achieve industry leading ongoing support by employing experts over each product offering. We provide 24/7 service and are on hand day or night, every day of the year. Through the integration of operational best practices, and advanced resolution processes, all backed up by the most comprehensive Service Level Agreements (SLAs) in the industry, Hosted Solutions' dedicated teams work to ensure that your environment is performing optimally. Our customers get to know our dedicated team very well, as it is our policy for our clients to have hands on access to Level 3 Engineers that are often able to fix your problem over the phone. Because of the volatility of IT infrastructure, you need a reliable support partner, someone who understands your business, a partner with the people, the skills, and the knowledge readily available. When hosting your mission critical data and applications, most importantly, you need someone who can respond immediately. Our experts continually audit your network, monitor key metrics on your system, and identify, diagnose, and fix problems both in house and remotely. This proactive approach severely decreases crucial downtime by identifying issues early, and resolving them before they cause your organization any problems. Hosted Solutions' aim is for you to offload the strain and administrative burden of IT support allowing your core IT team the ability to focus on business critical initiatives. After all 90% of our total staff is dedicated to support efforts.

Hosted Solutions Employs:

Multiple Tier I, II, and III engineers staffed 24 x 7 x 365:

• Support Engineers
• Security Engineers
• Network Engineers
• Facilities Engineers
• Process/Compliancy Quality Engineers
• Installation Engineers
• Sales Engineers

Hosted Solutions Support:

Existing customers can open a trouble ticket through the Hosted Solutions Dashboard. For all other support issues please contact us via the methods below:

Phone: 919-573-0700 Toll Free: 1-877-621-6666 Email: support@hostedsolutions.com Coverage provided 24/7/365