The Hi-Touch Difference

It's not just taking calls from customers at 8 a.m. or 3 a.m.; it's resolving issues at 8 a.m. or 3 a.m.

• It's bringing storage architects and application engineers to meetings with your team to help custom-design a solution.
• It's proactively over-architecting the back-end infrastructure for an NHL team after a conference win in anticipation of additional site traffic.
• It's carefully designing a customized consolidation strategy for a major healthcare software company to reduce their data center footprint from 16 to two data centers.
• It's going the extra mile to ensure regulatory compliance for a leading department store chain, from both a PCI and SAS 70 II auditing perspective.

Hi-Touch is an approach that doesn't just guide us, it defines us.

It is personal Attention, Focus, Accountability, Integrity, Flexibility, Responsiveness and Innovation. Hi-Touch is taking pride in our work.

It starts with our team of expert Engineers, Developers and Solution Architects, who work with you to custom-design a solution. Once your system is up and running, there are three tiers of support personnel that know and work with you, monitoring your environment and ensuring that your business is protected.

Hi-Touch is the reason nearly 1,000 companies rely on Hosted Solutions to protect their mission-critical infrastructure.  We call it Hi-Touch.  They call it peace of mind. 

When failure is not an option, there is no better choice than Hosted Solutions.