Raleigh Data Center
Data Center Specifications
Hosted Solutions' Raleigh data center is a SAS 70 Type II certified facility designed to meet the most demanding requirements. Whether you choose colocation, dedicated server, managed services, cloud computing or disaster recovery, our Raleigh data center delivers the highest level of security, safety, redundancy, reliability, scalability and technology. Hosted Solutions' state-of-the-art Raleigh data center is capable of handling server management applications for customers worldwide. Below are some of the general features of our Raleigh data center:
Special Building Features
- Lightning protection throughout the perimeter, rooftop and electrical and mechanical support infrastructure
- Main facility entrance requires two factor authentication into a security 'sign-in' area
- Building strategically located outside of severe weather and seismic zones
- Building is rated to withstand hurricane-force winds
- Ballistics-resistant walls, doors and windows
- 24-hour physical security monitors all cameras, door positions and badge access areas
- Redundant off-site monitoring of all security systems
- Cameras at each doorway and pan-tilt-zooms (PTZs) throughout the exterior of the facility
- Double man trap forces double verification and provides extra secure data center entry
- Access to the data center requires two-factor method authentication consisting of biometric hand scan and security code
General Data Center Information
- 24- to 36-inch raised floor rated to support 1200lbs/sqft
- Conditioned air is supplied via the raised floor for more efficient and effective cooling of computer equipment
- Sensor-driven cameras watching every door, aisle, cage, cabinet, NOC and other secure support rooms
- Masonry and steel construction
- Hurricane wind-rated roof
- Leak detection systems throughout the facility
- Grounding system throughout the datacenter to provide connections to the raised floor, posts, cages and cabinets
Lobby Information
- 24-hour physical security monitors all cameras, door position and badge access areas
- Redundant off-site monitoring of all security systems
- Camera on each doorway
- Double man trap forces double verification and provides extra secure data center entry and exit
- Door entrance to data center requires two-factor method authentication consisting of biometric hand scan and security code
- Biometric hand scanner verifies unique hand geometry image and a heat signature before allowing entry into data center
Cage/Cabinet Information
- Cage locks are impossible to "pick" because they require unique laser-etched keys with magnetic signatures
- Hosted Solutions maintains control of all keys and access to cages and cabinets require an escort from security personnel
- Lack of hand or foot holds makes strong sheet metal cages unscalable
Electrical
- 2N or System Plus System Power design
- Redundant utility transformers, generators, Automatic Transfer Switches (ATSs), main switch panels, UPSs and PDUs
- Power distribution consists of an A and B side methodology with each side of the power infrastructure having the capacity to support full facility load in the event of failure
- Dual-sourced PDUs are fed from both the A side and B side power infrastructure and can automatically switch to an alternate power source in the event of failure
- All customer cabinets are fed via diverse dual-sourced PDUs
- Redundant 2 Megawatt diesel generators are regularly tested for added protection
- Indefinite run time with refueling (currently over four days of continuous operation without refueling with current load)
- Locked within a sound-attenuated enclosure behind locked security fences and monitored by cameras
- Critical functions are remotely monitored within data center
HVAC
- A minimum of N+1 configuration at the Computer Room Air Conditioner (CRAC) level and 2N at the back end chiller and cooling tower level
- Computer Room Air Conditioner (CRAC) units are strategically positioned around the data center for optimal airflow efficiency
- Ducted returns on CRAC units to allow hot air to rise away from customer cabinets, keeping customer equipment cool
- CRAC units maintain temperature and humidity within four degrees and 5% of temperature and humidity set points
- Moisture containment basins and sensors ensure no moisture enters the data center
- Separate and further redundant cooling systems for critical support areas (NOC, MIS, Security)
Building Management Systems
- Foreseer and JACE building management systems monitor all critical facility infrastructure
Security Cameras
- Biometric plus security code readers on all doors with direct access into the data center
- Proximity plus security code readers on all main entrance doors to the general facility
- Proximity readers on all door to secured areas within the data center
Access Control
- Card access control throughout space
